“Systemize the Predictable”

By | General News

As a pilot for 33 years and 15 years of helping entrepreneurial leaders get more of what they want from their business, I have found that documenting processes that are highly relevant, easy to follow and “followed by all” is a consistent challenge. Of course, everything cannot be reduced to…

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Don’t get Caught in this Trap!

By | General News

Don’t get Caught in this Trap! Most of us have faced situations where team members come to us to complain about someone, some policy or some decision.  Oftentimes they are trying to leverage our relationship to get what they want.  Don’t get caught is this trap – don’t lend a…

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The Quarterly Conversation

By | General News

Are You Frustrated with Employee Performance? Who is the Problem? Wayne Kurzen, Certified EOS Implementer™ A recent survey of clients using EOS® revealed that 82.4% implemented EOS® because they were not getting all that they wanted from their people. I am delighted to announce that my colleagues, Gino Wickman (founder…

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